We do not do cleanup of any bodily fluids, such as vomit, blood, feces, etc. We also do not do any work that involves any levels of mold. Should we come across any of this that was not disclosed prior to the detail, the service may be terminated, depending on the location and severity of the substance.

At this time, we do not offer mobile detailing services. We only serve clients at our fixed location in East Manhattan.

We do not have a waiting area at our location and we’re unable to provide transportation to or from the shop. We kindly ask that you arrange your transportation in advance of your appointment.

We like to be as up front as possible with our clients. With requesting pictures of the interior prior to an appointment being scheduled, this allows us to assess the condition of the vehicle and let you know what the final price would be. This way, you know the exact price you will be paying after the service is completed instead of being given a estimated figure and then being surprised with a higher price at the end. We will always honor the price you are quoted over the phone or email.

We are open all year, weather permitting. Since we do not have the ability to wash vehicles indoors, exterior details can only be accomplished when the temperature is above freezing and there is no precipitation. As far as the winter, as long as we can fit the vehicle in our garage (trucks/large SUV's will not fit due to length), we can complete interior details in any weather conditions. Trucks/large SUV's can only be completed when the temperature and wind chill are above 32 degrees.

There are numerous reasons. A standard automatic car wash will only get a surface level cleaning on the exterior and it is usually up to you to clean the interior. The automatic car washes have to use very harsh chemicals to try and get your car clean within the few minutes you're inside the car wash. The touch washes also use very stiff (usually either rubber or nylon) bristles to agitate the chemicals on your car. Along with them being stiff, they are rarely cleaned properly, so whatever dirt was on the car in front of you, that dirt is now on the bristles/brushes that are being dragged on your paint. It may be more convenient to go to an automatic car wash but they are terrible for your paint over time. Extended use of automatic car washes can cause several things including, but not limited to: swirl marks, clear coat fading/hazing, scratches, rock chips or even damaging mirrors or wiper arms. A proper detailer will know what products are/are not safe to use on your vehicle and will produce a much more thorough clean without causing any damage.

The Paint Enhancement service that we offer is a process of removing all contaminants (tar, sap, iron fallout, etc) from your vehicles clear coat (via mechanical and chemical decontamination) and using a polish on a dual action polisher to remove light to moderate paint defects. This is accomplished by removing (polishing) away a very thin layer of the clear coat. We use a paint thickness gauge that measures the thickness of the clear coat before polishing to ensure there is enough cleat coat to remove without reaching the paint itself. The paint defects that will be removed/lessened include but are not limited to: clear coat hazing, light/moderate scratches and swirl marks. Deeper scratches will not be removed completely with this service, but their appearance may be lessened. General rule of thumb, if you can feel the scratch with your finger nail, that scratch cannot be fixed with any type of paint correction as it is through the clear coat.

After a thorough interior cleaning (Signature Interior service), we initiate a Chlorine Dioxide (CI02) treatment that attacks and eliminates existing odors, instead of masking them like other products on the market. The CI02 treatment takes one hour and we then run the vehicle's HVAC system for 10 minutes with the windows down to remove any lingering smell from the treatment. Lastly, we replace the cabin air filter to ensure there are no sources of bad odor in the vehicle.

We use a variety of products from a several different manufacturers, as there is not a single perfect manufacturer that makes the best of every product. We are constantly trying new products to ensure we are providing with our clients with the best products available. Some brands we use are Gtechniq, Armour Detail Supply, Gyeon, and Carbon Collective.